Support Assistant and Web Developer

Third Wave Digital is looking for a highly motivated team-player to contribute his/her technical skills to our Macon, Georgia office as a Technical Support Assistant and Web Developer. The successful candidate will be dependable and punctual, have excellent written and oral communication skills, and possess the ability to engage with co-workers and clients in a friendly and accommodating manner. This is a full time position in Macon, Georgia however the option for telecommute or working remotely will be considered for the right candidate.


  • Work closely with a team and report clearly and accurately to management.
  • Provide customer support related to hosting, website and email issues.
  • Troubleshoot, test and validate website issues.
  • Maintain and modify web-based applications as directed.
  • Support the ongoing development of proprietary Content Management System in order to improve functionality of the software.
  • Adhere to good programming practices and required security standards.
  • Assist with server administration including setup, troubleshooting and maintenance.
  • Other duties as assigned.

Tasks are assigned by the Creative Director and coordinated with the Technical Manager.


  • Associate or Bachelor degree in Computer Science or Information Systems.
  • Basic to Intermediate web programming and database building experience including proficiency using web programming languages (e.g. HTML5, CSS3, JavaScript, jQuery, .NET, .PHP,). Strong preference will be given to candidates with the following attributes:
    • intermediate to advanced experience with PHP based content management systems
    • experience developing plugins for PHP based content management systems
    • experience with LAMP administration
    • experience using headless CMS architecture
    • experience working with Relational Database Management Systems (preferably MySQL).
    • intermediate or advance knowledge of ColdFusion
  • Familiarity working with Bootstrap framework and/or AJAX is a plus, as is basic web server administration experience.
  • Ability to multitask and strong time management and organizational skills.
  • Exceptional written and verbal communication skills.
  • Attention to detail.

About Third Wave Digital

Third Wave Digital is a digital marketing agency that provides comprehensive web design, development and hosting solution for a wide variety of clients including Fortune 500 companies, higher education, state and local government, military and non-profits. As a new addition to the team, you will find that we offer a fun, casual, dog-friendly work environment, as well as group health insurance including medical and vision.

Information needed to apply:

  • Cover letter
  • Resume
  • Provide a list of least two web-based projects that demonstrate your web-programming abilities.
  • Describe your specific involvement in the design, programming and implementation of each project listed.

Job Type: Full-time